Sunshine Saver

Sunshine Saver is a new subscription based product that is designed to help people who can’t access the benefits of rooftop solar, save on their energy bills.

In support of the State Government’s Net Zero target - to reduce carbon emissions by 80% by 2030 - Horizon Power is increasing its investment in renewable energy. Sunshine Saver allows you to share in the benefits of this investment.

Online

Answer a couple of questions to see if you're eligible. If you are - that's great news. Leave us your details and we'll send you a link to quickly subscribe online - just have your contact details and account number handy.

Over the phone

We'll check if you're eligible first and then set up your subscription. Call us anytime between 8am to 5pm on 1800 267 926.

In person

At the two Horizon Power offices that service eligible Sunshine Saver towns:

• Esperance
  143 Sims St, Esperance between 8am - 4pm
• Carnarvon (Cue, Meekatharra, Norseman, Sandstone, Wiluna and Yalgoo)
  Corner Robinson Street And Iles Road, East Carnarvon between 8am - 4pm

 

Sunshine Saver was originally launched in Esperance in October 2023 following the successful commissioning of the Shark Lake Renewables Hub in 2022.

More recently, towns in the Mid-West region had renewable energy introduced into their grids prompting the expansion of Sunshine Saver for eligible customers in the following towns:

• Cue
• Meekatharra
• Norseman
• Sandstone
• Wiluna
• Yalgoo

As Horizon Power continues to increase its investment in renewables energy, further towns may become eligible for Sunshine Saver.

Across our Sunshine Saver towns, the generation mix includes solar and wind along with support from gas, diesel, and battery storage.

Renewable generation is highly variable - for example, the solar farm generates less energy on cloudy days. This means we rely on some non-renewable sources to maintain a reliable supply of energy to the towns.

Renewable energy generation is fed in to our networks where it mixes with some non-renewable sources; before being supplied to your home.

Sunshine Saver is only available in eligible towns:

• with a personal name on a residential A2 tariff account;
• not receiving an energy allowance from their employer; and
• without an existing rooftop solar PV system.

And in addition to the above - you must meet one of the following eligibility criteria:

1. Renting your home
2. Eligible concession card holder
3. Registered as a Horizon Power hardship customer

No.

However, in line with the Sunshine Saver Product Disclosure Statement, we might need you to provide evidence to support your eligibility. For example, you may be asked to provide a copy of your rental agreement.

If you're moving to another property in an eligible town - you still might be eligible for Sunshine Saver. 

First, you’ll have to cancel your existing subscription and subscribe to Sunshine Saver once you've moved into the new property.

If you still meet all the eligibility criteria at your new property - you can subscribe to Sunshine Saver straight away.

Having your own rooftop solar system is still one of the best ways to save on your energy costs and reduce your carbon footprint.

We’ve designed Sunshine Saver for those households who face a lot of barriers to installing rooftop solar. This includes households experiencing financial hardship and those who rent their home.

Yes. As long as they are added to your account as an authorised contact with their concession card linked to the account.

Yes, as long as each property meets the Sunshine Saver eligibility requirements. Please note, subscription fees will be payable for all properties.

No. You must be living at the property to be eligible for Sunshine Saver.

Online

Answer a couple of questions to see if you're eligible. If you are - that's great news. Leave us your details and we'll send you a link to quickly subscribe online - just have your contact details and account number handy.

Over the phone

We'll check if you're eligible first and then set up your subscription. Call us anytime between 8am to 5pm on 1800 267 926.

In person

At the two Horizon Power offices that service eligible Sunshine Saver towns:

• Esperance
  143 Sims St, Esperance between 8am - 4pm
• Carnarvon (Cue, Meekatharra, Norseman, Sandstone, Wiluna and Yalgoo)
  Corner Robinson Street And Iles Road, East Carnarvon between 8am - 4pm

 

No. Other than the $1 daily subscription fee, there's no other set up fees, lock-in contracts or ongoing costs of any kind associated with Sunshine Saver.

Don't forget to read the Sunshine Saver Product Disclosure Statement for all the finer details.

We've designed Sunshine Saver to help ensure you don't end up paying more for your energy use.

The $1 Daily Subscription Fee is less than the 5 units of energy credited to your account every day - which is a daily credit of $1.54.

No - we don't need to make any changes at your property. The meter connected to your home, sends us your energy usage data automatically. This is all we need to calculate your savings and pass on the benefits of Sunshine Saver with you.

No, you don’t need to have anything installed on your rooftop or in your home. Your existing electricity meter can provide usage data between 6am and 6pm.

To maximise the benefits of Sunshine Saver - try and shift more of your usage to daylight hours if possible. To take advantage of the 10% discounted usage rate for any every extra unit (kWh) consumed - above the 5 units credited daily.

For example, you could set your washing machine or dishwasher to run between 6am and 6pm or set your air-conditioner to run 2 hours before you get home in the evening to pre-cool or heat your home.

We've designed Sunshine Saver to help ensure you don't end up paying more for your energy use.

The $1 Daily Subscription Fee is less than the 5 units of energy credited to your account every day - which is a daily credit of $1.54.

If you do make the switch to rooftop solar... firstly, congratulations! Solar is a great investment towards cleaner, cheaper energy.

However, you'll no longer be eligible for Sunshine Saver. Once your solar is installed and Horizon Power resets your meter, we will cancel your subscription.

If you're moving to another property in an eligible town - you still might be eligible for Sunshine Saver. 

First, you’ll have to cancel your existing subscription and subscribe to Sunshine Saver once you've moved into the new property.

If you still meet all the eligibility criteria at your new property - you can subscribe to Sunshine Saver straight away.

Yes, you can opt out of Sunshine Saver by:

• calling us on 1800 267 926 anytime Monday to Friday between 8am - 5pm.

There are no cancellation fees and you can choose to resubscribe down the track - as long as the product isn't fully subscribed (500 households).